The following are some of the positive things that our customers had to say about us. Our goal is to provide sincere and helpful customer service, and provide industry leading products. It makes us happy to hear that we are accomplishing those goals.
We just installed a Freedom Shower with accessories for my disabled mom. A great shower. We made the entire bathroom handicap accessible for my parents.
I have nothing but positive things to say regarding my recent order and experience with your team. Everyone I dealt with was professional, courteous and helpful, all the way to the delivery guy, who was very friendly even though had to face some pretty bad driving conditions to get the shower here! I found the shower that I purchased at your website, which was very clear. The shower itself, which is very sturdy, was the only one I could find anywhere that was the size I needed; the fact that the purchase price was reasonable made the experience even better. Thank you for all of your help!
We received and installed our first shower from you and are impressed with the sturdy quality and the (wood) backed walls. I received good phone support each time I called in advance of the order and, when I came up one end cap short on the collapsible dam (I think we threw it away in the packing) you guys sent one out right away to replace it. I do work through the Veterans Administration for disabled vets using HSSA grants and this type of set up is what most of these guys need. Thanks for creating a quality product.
Thank you for the instant reply on my questions on the installation of the flange and the gasket. I appreciate your great customer service. I will recommend your company if people inquire about ADA Freedom Showers. Thank you and have a Good Day, A satisfied customer
"He only has one leg and couldn't get into the tub. Since the Freedom Shower was installed Bobby can get into the shower in his wheelchair now. It's been very helpful to him. We both use the shower, and we like it just fine." -Olive is 91, and had a Freedom Shower installed for her son Bobby, who is 71.
I love my shower. I'm very happy I purchased it.
My experience with your company was everything it should have been. The staff that assisted me was knowledgeable about the products, the price was competitive, the quote was delivered promptly and making a few changes was very simple. Lastly, the delivery was on time and my experience overall was a good one. We will use your company in the future.
I was happy with the ease of use on the website and the customer service at Freedom Showers. The Tile Redi pan and Niche arrived very quickly. My contractor was extremely happy with the product.
We never had ordered pre-fabricated home improvement products online before. We did a lot of research into Freedom Showers, its reputation, quality and value. We looked high and low online, for negative reviews, evidence of fraud, etc., but found none whatsoever). Still with considerable trepidation, we came ultimately to order a accessible shower stall system from Freedom Showers. The ordering process was surprisingly easy. After short email exchange and a couple of conversations with Marie and others on their extremely knowledgeable and helpful sales team, we lined up a contractor and waited for delivery. That process went much better than anticipated, as our shower stall system arrived more than a week earlier than promised. The shipment was correct the first time, and arrived packaged compactly and in perfect condition. This was despite the company being Canadian and us being in the USA. Our contractor found installation to be simple and straight forward, and considerably easier than he had expected or budgeted. Even when a minor question arose during installation, it was answered quickly, competently, courteously and accurately. The installation looks professional in every respect, with no outward sign that it was assembled from a kit. The entire experience of being a Freedom Showers customer could not have been more perfect. We'd recommend Freedom Showers without hesitation or reservation.
Last month we had a Freedom easy step shower installed as part of our renovation to make our home more accessible as we get older. We ordered it in the Ashley finish and it is just beautiful. We are really happy with the molded seat and I love the grab bars. Everyone that I spoke to at Accessibility Professionals was very kind and helpful through the order process. Thank you so much.
Excellent communication with excellent service.
A quality product... I liked that you had a large selection which allowed us to find a product that fit our needs. I feel we made the right choice in choosing your company.
The bathroom worked out well. My client was modifying a bathroom for her father who recently had his legs amputated...... They were extremely pleased with the results. Thanks
Thank you very much for the lift gate credit and the prompt processing of that. I'm impressed with both the quality of the shower unit and the good customer service receive from both you and Hayley and will gladly continue doing business with your company in the future.