The following are some of the positive things that our customers had to say about us. Our goal is to provide sincere and helpful customer service, and provide industry leading products. It makes us happy to hear that we are accomplishing those goals.
Thank you so much. My customer is highly pleased with their new shower for their 83 year old mother. She can “now get into the shower without any trouble.” The shower stall was very easy to install, and very sturdy. I will use Freedom Showers again for my next job.
Our freedom shower base is wonderful. The people at Accessibility Professionals were wonderful to work with. In the beginning the agent helped me correct my order and get the best possible price. When they handicap bars were missing from the original delivery, the company made sure they were delivered very quickly so that our installer got the project completed as scheduled. And now we have safe shower!
We have used different ADA shower pans, however we like the Freedom 38”x38” ADA shower pan because it is the only barrier free pan that fits the space and allows us to be compliant with the 36”x36” inside dimension required by the ADA. We tried a 39”x39” pan from another vendor and it gave us a big problem. Our orders were delivered on time and the quality was very good.
We never had ordered pre-fabricated home improvement products online before. We did a lot of research into Freedom Showers, its reputation, quality and value. We looked high and low online, for negative reviews, evidence of fraud, etc., but found none whatsoever). Still with considerable trepidation, we came ultimately to order a accessible shower stall system from Freedom Showers.
The ordering process was surprisingly easy. After short email exchange and a couple of conversations with Marie and others on their extremely knowledgeable and helpful sales team, we lined up a contractor and waited for delivery. That process went much better than anticipated, as our shower stall system arrived more than a week earlier than promised.
The shipment was correct the first time, and arrived packaged compactly and in perfect condition. This was despite the company being Canadian and us being in the USA. Our contractor found installation to be simple and straight forward, and considerably easier than he had expected or budgeted.
Even when a minor question arose during installation, it was answered quickly, competently, courteously and accurately. The installation looks professional in every respect, with no outward sign that it was assembled from a kit. The entire experience of being a Freedom Showers customer could not have been more perfect. We'd recommend Freedom Showers without hesitation or reservation.
I was looking for a better product for my clients, when I found Accessibility Professionals. I was able to go to the factory to pick up my first ADA shower and was given a tour of the factory and was very impressed on how well the showers were made.
Freedom Showers save me time and money. The clients are impressed with the total job, They can't believe they have a product so grand in their bathroom. No more falling into the tub. The order service is great. The product is wonderful. I'm sticking with Accessibility Professionals for a very long time.
The contractor I hired could not believe the quality of your product. The installation and spec sheets were spot on. The resident who is using it is very thankful to all involved.
The shower came today. It looks great. The service has been exceptional. You knew exactly how to help with ordering and walked me through each step. The product was ready in a much shorter time than expected. And the delivery company was friendly and on time. This is uncommon service in this day and age. I have come to expect problems, but that was not the case with your company. I wanted you to know how pleased I am. Thank you,
My husband started to have mobility issues. I knew I had to find some kind of shower that he didn't have to step over & into.
Freedom Showers more than met his needs! He worried about the looks of it and whether it would blend in nicely. He didn't want it to look like it belonged in a hospital.
I showed him your very nice website and the showers you offered, was he taken to them!
Oh! I wanted to also mention you offer the ONLY sizes that fit perfectly into the space where our old tub was. We have a manufactured home and all the conventional sizes of everything we need to replace anything don't fit. We are so proud of our Freedom Shower we even show it off to all who come to our home.
Thank you Freedom Showers
Hi Accessibility Pro, Please forward this to a sales manager - I was in tight spot this week, needing parts for an install in order to pass an inspection for a big construction project. Hayley helped get me the parts quickly and very diligently and I wanted to extend my appreciation to her manager. Her help really saved us, and it was great to see from a sales rep I had previously had no relationship with. Happy Holidays,
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