The following are some of the positive things that our customers had to say about us. Our goal is to provide sincere and helpful customer service, and provide industry leading products. It makes us happy to hear that we are accomplishing those goals.
Thank you so much. My customer is highly pleased with their new shower for their 83 year old mother. She can “now get into the shower without any trouble.” The shower stall was very easy to install, and very sturdy. I will use Freedom Showers again for my next job.
Our freedom shower base is wonderful. The people at Accessibility Professionals were wonderful to work with. In the beginning the agent helped me correct my order and get the best possible price. When they handicap bars were missing from the original delivery, the company made sure they were delivered very quickly so that our installer got the project completed as scheduled. And now we have safe shower!
Thank you very much for the lift gate credit and the prompt processing of that. I'm impressed with both the quality of the shower unit and the good customer service receive from both you and Hayley and will gladly continue doing business with your company in the future.
I am sending you three pictures of our Freedom Shower. We are very pleased with it. What a positive difference it makes our lives!
We had an excellent plumber (Scott Remick of Remick Plumbing 978-356-0231) And an excellent carpenter (Dennis Howes at Dennis Howes Carpentry (978-360-0477). If future purchasers of Freedom Showers in Northeast Massachusetts, Southern New Hampshire or Southern Maine are looking for professional, quality installers, I would highly recommend these exceptionally qualified tradesmen.
I also appreciate your excellent service in handling my questions and arranging the repair of the minor damage to some of the panels. You were courteous, knowledgable and focused on providing me excellent customer service. Thank you!
Excellent communication with excellent service.
A quality product... I liked that you had a large selection which allowed us to find a product that fit our needs. I feel we made the right choice in choosing your company.
My husband started to have mobility issues. I knew I had to find some kind of shower that he didn't have to step over & into.
Freedom Showers more than met his needs! He worried about the looks of it and whether it would blend in nicely. He didn't want it to look like it belonged in a hospital.
I showed him your very nice website and the showers you offered, was he taken to them!
Oh! I wanted to also mention you offer the ONLY sizes that fit perfectly into the space where our old tub was. We have a manufactured home and all the conventional sizes of everything we need to replace anything don't fit. We are so proud of our Freedom Shower we even show it off to all who come to our home.
Thank you Freedom Showers
Brilliant! While it is best for things to go well in the first place, sometimes you learn more about the character of people and companies in how they respond when things do not go as planned. I cannot express how relieved I am that this will be resolved. My wife has a form of Parkinson's that includes dementia. This shower is an important element in my ability to keep the promise I made to keep her home as long as possible. The thing about this illness that scares her the most is being put into a facility away from home and family. Having an accessible shower means that I can have people to come in rather than sending her away. That means absolutely everything.
My experience with your company was everything it should have been. The staff that assisted me was knowledgeable about the products, the price was competitive, the quote was delivered promptly and making a few changes was very simple. Lastly, the delivery was on time and my experience overall was a good one. We will use your company in the future.
What a unexpected surprise. I just received a towel from you. Thank you for sending it. It been a pleasure to work with you and your product. Everything from placing the order, to the quality and care of the shipping of the shower pan to the installation of the pan in our renovated bathroom. It was a long but well worth it process. Everytime I use the shower I am impressed by the product. Thank you again.
We are very happy with our new bidet toilet seat. It is a great product. Makes you feel clean. Thank you. The customer service was excellent.