The following are some of the positive things that our customers had to say about us. Our goal is to provide sincere and helpful customer service, and provide industry leading products. It makes us happy to hear that we are accomplishing those goals.
Thank you so much. My customer is highly pleased with their new shower for their 83 year old mother. She can “now get into the shower without any trouble.” The shower stall was very easy to install, and very sturdy. I will use Freedom Showers again for my next job.
Our freedom shower base is wonderful. The people at Accessibility Professionals were wonderful to work with. In the beginning the agent helped me correct my order and get the best possible price. When they handicap bars were missing from the original delivery, the company made sure they were delivered very quickly so that our installer got the project completed as scheduled. And now we have safe shower!
Absolutely trouble free, from ordering to delivery to installation.
I have nothing but positive things to say regarding my recent order and experience with your team. Everyone I dealt with was professional, courteous and helpful, all the way to the delivery guy, who was very friendly even though had to face some pretty bad driving conditions to get the shower here! I found the shower that I purchased at your website, which was very clear. The shower itself, which is very sturdy, was the only one I could find anywhere that was the size I needed; the fact that the purchase price was reasonable made the experience even better. Thank you for all of your help!
We never had ordered pre-fabricated home improvement products online before. We did a lot of research into Freedom Showers, its reputation, quality and value. We looked high and low online, for negative reviews, evidence of fraud, etc., but found none whatsoever). Still with considerable trepidation, we came ultimately to order a accessible shower stall system from Freedom Showers.
The ordering process was surprisingly easy. After short email exchange and a couple of conversations with Marie and others on their extremely knowledgeable and helpful sales team, we lined up a contractor and waited for delivery. That process went much better than anticipated, as our shower stall system arrived more than a week earlier than promised.
The shipment was correct the first time, and arrived packaged compactly and in perfect condition. This was despite the company being Canadian and us being in the USA. Our contractor found installation to be simple and straight forward, and considerably easier than he had expected or budgeted.
Even when a minor question arose during installation, it was answered quickly, competently, courteously and accurately. The installation looks professional in every respect, with no outward sign that it was assembled from a kit. The entire experience of being a Freedom Showers customer could not have been more perfect. We'd recommend Freedom Showers without hesitation or reservation.
Here is the completed shower and my happy father-in-law! We were unable to make the corner shelf work for his needs but everything else is great! And he especially loves the chair! Thanks, Sharon, for your ongoing excellent communication through this project! Gratefully,
Hi Accessibility Pro, Please forward this to a sales manager - I was in tight spot this week, needing parts for an install in order to pass an inspection for a big construction project. Hayley helped get me the parts quickly and very diligently and I wanted to extend my appreciation to her manager. Her help really saved us, and it was great to see from a sales rep I had previously had no relationship with. Happy Holidays,
What a unexpected surprise. I just received a towel from you. Thank you for sending it. It been a pleasure to work with you and your product. Everything from placing the order, to the quality and care of the shipping of the shower pan to the installation of the pan in our renovated bathroom. It was a long but well worth it process. Everytime I use the shower I am impressed by the product. Thank you again.
My husband started to have mobility issues. I knew I had to find some kind of shower that he didn't have to step over & into.
Freedom Showers more than met his needs! He worried about the looks of it and whether it would blend in nicely. He didn't want it to look like it belonged in a hospital.
I showed him your very nice website and the showers you offered, was he taken to them!
Oh! I wanted to also mention you offer the ONLY sizes that fit perfectly into the space where our old tub was. We have a manufactured home and all the conventional sizes of everything we need to replace anything don't fit. We are so proud of our Freedom Shower we even show it off to all who come to our home.
Thank you Freedom Showers
Brilliant! While it is best for things to go well in the first place, sometimes you learn more about the character of people and companies in how they respond when things do not go as planned. I cannot express how relieved I am that this will be resolved. My wife has a form of Parkinson's that includes dementia. This shower is an important element in my ability to keep the promise I made to keep her home as long as possible. The thing about this illness that scares her the most is being put into a facility away from home and family. Having an accessible shower means that I can have people to come in rather than sending her away. That means absolutely everything.
Thank you very much for the lift gate credit and the prompt processing of that. I'm impressed with both the quality of the shower unit and the good customer service receive from both you and Hayley and will gladly continue doing business with your company in the future.
I believe her name was Marie. She was very pleasant to speak to, and extremely knowledgeable. I have been very pleased with the quality of the shower overall as well as the warranty. There is no doubt that I will recommend you to others! Thanks for your services.
We finished the job that we had purchased the shower enclosure from you for. The client is very happy and so are we. Working with your company was great - there were no problems and the unit went in as described in the instructions. The young man who will be using the bathroom is now capable of being in the bathroom by himself and having that new-found sense of independence. Should we need any handicap accessible products in the future we will definitely call on your company.
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